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Commonly asked questions
Do I have to remember to cancel my membership?
No. We don't automatically renew your membership when you come to the end of your plan so you'll have no nasty surprises on your bank statement at the end of your membership period – there are no recurring payments. When your membership period ends you will no longer be able to access our premium content, but you can login to your account and sign up for longer!
How do the plans differ?
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Can I download your guides?
No, we do not allow the downloading or printing of any Laerd Statistics material (Premium or otherwise). This is to prevent any unauthorized spreading of the content to non-paying members. The exception to this are any SPSS files we have provided for download, although you will be required to delete these after your plan expires. Please consult our Terms & Conditions for further information or contact us, if you need any clarifications.
Can I get a refund?
Since we offer a digital, content-based product, we cannot provide refunds once you have subscribed to one of our plans. Please check out the list of SPSS guides we offer, or contact us, to make sure you're happy with the content available on Laerd Statistics Premium before you buy. You can also consult our Terms & Conditions for further information.